Know where the transaction stands
Follow orders, confirmations, changes, shipments, receipts, invoices and payment evidence in one connected view.
Client valueAnswer status questions with less manual reconciliation.
← AI TransformationKeep your systems.
BROWNFIELD · SEE IT · OBSERVE
Keep your systems.
See the whole transaction.
Your business already exchanges the evidence. NeurWare connects it into a view of what was agreed, what has happened and what needs attention.
Add an Observe sidecar alongside your existing commerce flow. Give procurement, operations and finance a Control Tower for the business happening beyond your four walls.
Existing ERP and integrations stay in placeEDI · APIs · Email · PDFsPeople retain decision authority
HOW THE SIDECAR WORKS
Your commerce keeps moving.
NeurWare builds the business view.
An acknowledgment, a shipping notice and an invoice can each be delivered successfully while the business transaction remains incomplete. Observe connects those events so your team can understand the lifecycle.
YOUR COMPANY
Buyer systems
ERP · procurement · finance
↔Existing commerce flowEDI · API · email · PDF
TRADING PARTNER
Supplier systems
ERP · order management · logistics
↓ Authorized copies and events
NEURWARE CONTROL TOWER
Transaction state · Exceptions · Business insight
What is outstanding? What changed? What needs attention? Which patterns keep recurring?
01 · Interpret
Identify the business event, extract its details and normalize it into a canonical record.
02 · Connect
Update the Shared Transaction Record (STR) with related events, source evidence and history.
03 · Check
Evaluate the evidence against an approved Executable Agreement (EA), where one exists. Surface variances for review.
Observe reads the authorized evidence; it does not amend orders, block transactions or release payments. Without an EA, it can surface inconsistencies and missing events; contractual compliance requires approved terms.
WHAT YOUR TEAM GETS
Less searching. Clearer priorities.
Better decisions.
Find the issue before it grows
Highlight overdue events, changing commitments, quantity mismatches and aging exceptions across partners.
Client valueFocus attention on issues that could affect delivery, cash or customer service.
Investigate with the full story
Bring the relevant versions, documents and timestamps together. Show what is known and what still needs confirmation.
Client valueSpend less time collecting evidence and more time resolving the issue.
Improve partner performance
Identify repeated late confirmations, shipment gaps, invoice variances and handoff delays.
Client valueTurn recurring exceptions into specific process improvements.
See cash opportunities
Surface invoice issues delaying payment and potential early-payment discounts supported by terms and evidence.
Client valueHelp finance prioritize resolution and evaluate opportunities before the window closes.
Build the foundation for agents
Establish transaction context, exception patterns and measurable outcomes before delegating actions.
Client valueChoose the workflows where an Exception Agent or governed automation could earn its place.
ILLUSTRATIVE TRANSACTION · FICTIONAL CLIENT
One order. Several messages.
One actionable business story.
A distributor orders 1,000 units. The supplier confirms the order, sends a notice for 600 units and invoices for 1,000. Each message may be technically valid. Together, they raise a business question.
SHARED TRANSACTION RECORD
Quantity variance · Review requiredPurchase Order #10482
- ORDER1,000 unitsRequested
- CONFIRMATION1,000 unitsSupplier confirmed
- SHIPMENT NOTICE600 unitsShipment reported
- INVOICE1,000 unitsBilled
The Control Tower brings the gap into view.
400 billed units are not supported by the observed shipment notice. Receipt evidence is missing. The remaining quantity could be a separate shipment, a backorder or an invoice error. The team can inspect the linked evidence and ask the right question.
If an approved EA requires billing only for shipped quantities, Observe can flag a potential compliance variance against that rule.
BEFORE
Search the ERP, inbox and shipping records. Reconstruct the sequence. Ask several teams what happened.
WITH OBSERVE
Open the STR. See the quantity gap and missing evidence. Send a focused inquiry with the relevant documents.
State reflects the available evidence. A shipment notice does not prove delivery, and missing evidence does not prove an event never occurred. This example illustrates the proposed workflow, not a customer result.
A TYPICAL BROWNFIELD PROJECT
Start with one flow.
Prove the value before expanding.
Select the business problem
Choose a partner group and an order-to-cash or procure-to-pay flow. Agree on the exceptions, data access and outcomes that matter.
Mirror the existing evidence
Connect authorized copies from EDI, APIs, email, PDFs and ERP events. Confirm identifiers, source coverage and extraction quality.
Reconstruct and validate
Build STRs and review the observed lifecycle with your team. Validate exception logic and distinguish known events from missing information.
Measure and decide
Compare investigation effort, exception aging and recurrence against the baseline. Use the findings to decide where to improve or automate next.
Make the value measurable.
Track investigation minutes per case, time to resolution, overdue confirmations, recurring variances and the share of transactions with sufficient evidence.
ILLUSTRATIVE CAPACITY VALUE60 hours / month
300 cases × 12 minutes less investigation ÷ 60
Example assumptions, not measured NeurWare results. Validate savings in the pilot and compare with implementation and operating costs.BROWNFIELD → BLUEFIELD → GREENFIELD
Transform from where you are
into agentic commerce.
Observe is the starting point of a practical transformation path. Keep your enterprise core, reuse the transaction evidence and introduce more capable agents as each workflow proves its value.
See and understand
Mirror existing flows. Build STRs. Surface state and exceptions in the Control Tower. Establish the baseline for improvement.
ControlRead-only observation; people make commercial decisions.
Govern and assist
Add approved Executable Agreements and targeted agents. Start with evidence gathering, recommendations and actions prepared for approval.
ControlPilot workflows, validate rules and retain human approval before expanding authority.
Orchestrate agentic commerce
Enable buyer, supplier and service agents to coordinate approved workflows directly, supported by your enterprise systems.
ControlCheck identity, delegated authority, agreements and state; enforce limits and escalate exceptions.
Advance by workflow and trading partner. Limit or revoke agent authority, preserve the evidence trail and keep sensitive decisions with authorized people. This approach manages transition risk while letting you expand at your pace.